LTO says digital transactions rose to twenty% in 2024

MANILA, Philippines — The Land Transportation Workplace (LTO) introduced on Wednesday that it’s making vital progress in its digitalization efforts, with the share of digital transactions rising from three % in 2023 to twenty % this 12 months.

LTO Chief Assistant Secretary Vigor Mendoza II emphasised that the company’s push for digitalization serves as a stepping stone towards making transactions extra accessible and handy for the general public.

“Once I entered the LTO final 12 months, the web transactions of the LTO had been solely at three %. Now, it has jumped to twenty %. Our on-line transactions not solely make it extra handy for motorists and license holders,” Mendoza acknowledged in a Kapihan sa Manila Bay discussion board on Wednesday.

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In keeping with him, the shift to digitalization goals to eradicate corruption throughout the company, particularly the prevalence of fixers.

“It additionally removes the face-to-face interplay, which is a systemic change geared toward addressing the difficulty of corruption and fixers on the LTO. It additionally reduces the possibilities of ‘lagay-lagay’—, these envelopes that folks seek advice from. This may actually decrease the notion that the LTO is a corrupt company,” Mendoza underscored.

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The company will launch an tutorial video to help motorists in navigating and finishing on-line transactions themselves, in accordance with the LTO Chief Assistant Secretary.

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Mendoza highlighted that the LTO now provides on-line providers for each new motorized vehicle registrations and renewals, reflecting the company’s efforts to reinforce accessibility and streamline processes.

He defined that for motorized vehicle renewals, the one required face-to-face step is visiting a personal motorized vehicle inspection heart to bear the mandatory assessments.

After finishing this course of, automobile homeowners can finalize their transactions solely on-line sans the necessity to go to an LTO workplace.

“All of these clearances, together with the clearances for emission, inspection, and all others, will probably be uploaded on-line by the suppliers in order that the LTO can view them and proceed with processing the motorized vehicle registration,” the LTO Chief Assistant Secretary acknowledged.

In the meantime, Mendoza famous that new motorized vehicle registrations are processed by sellers, who already use the LTO’s on-line submitting system for a extra environment friendly transaction.

“In actual fact, I spoke to a gaggle of sellers yesterday, and we’re actually pushing for them to not go to the LTO if doable. We encourage them to do on-line submitting as an alternative. That means, we will additionally monitor the information electronically,” he added.

Mendoza acknowledged that the LTO is within the strategy of streamlining the documentary necessities for on-line transactions to make it simpler for motorists to submit their paperwork.

He acknowledged that the company nonetheless wants to enhance its on-line directions, particularly relating to the web cost course of.

“Transportation Secretary Jaime Bautista’s directive is to confide in all cost gateways in order that motorists can select the very best and most reasonably priced service for them,” he added.